Accessibility Statement

This accessibility statement applies to

This website is run by Rochford District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, font and text size using our Accessibility Tools plugin
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

Accessibility module

Accessibility Module Icon
Accessibility Icon

We have an accessibility module installed which is designed to make navigating our website easier. It can be accessed by clicking on the hovering blue icon to the left and will supply visitors with a number of different options to make their time on here as easy as possible.

Functions include, but aren’t limited to:

  • Text size and font changes
  • Colouring adjustments
  • Visual changes to links

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us by emailing where a member of our Web Team will look into your comments.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Rochford District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances below.

  • you cannot modify the line height or spacing of text

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images may not have a text alternative, but we are continuing to look through and make amendments to these as we find them.

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

With only a small amount of amendments left to adjust:

We are currently working to adjust these.

This statement will be adjusted to reflect these changes once they have been completed.

Preparation of this accessibility statement

This statement was prepared and last reviewed on 16 September 2020.

This website was last tested on 16 September 2020. The test was carried out by our web team at Rochford District Council.